Reviews
State Farm® Agent Roy Moreno
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Jose Leon
October 14, 2026
"Tuve una llamada muy agradable con la agente Rosa Lackey. Me ayudó bastante a resolver un problema y fue muy cordial durante todo el proceso. La recomendaría para cualquier situación relacionada con el seguro. ¡Muchas gracias!"
"Thank you so much for the 5-star rating, Jose! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Roy Moreno "
Alford Joseph
October 13, 2026
"I had a very pleasant agent ms. Emeralda setting up auto insurance coverage want to thank her for helping me."
"Alford, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Irving insurance team! - Your State Farm Agent, Roy Moreno "
Azucena Ochoa
October 7, 2026
"Rosa y los de State Farm fueron muy amables"
"Thank you so much for your kind review, Azucena! If you need insurance assistance, we are just an email or call away! - Roy Moreno, your State Farm Agent "
Danae Villarreal
October 6, 2026
"Ella me trato muy bien. Rosa es un buen elements para la compañia."
"Hi Danae, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
Janice Carlock
October 1, 2026
"I was well taken care of and she was calm and relaxing to have worked with."
"Janice, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Evelyn Aguirre
September 25, 2026
"Thank you Esmeralda for helping with our auto policy!! Very grateful for how smooth and easy the process was. She was very kind and knowledgeable about the policy coverages we needed, thank you for having consistent communication with us!"
"Evelyn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Ulises Martinez
September 25, 2026
"I had a very easy and helpful experience, the staff was absolutely great. Esmeralda was very knowledgeable on the policy we were looking into, she gave extra information about everything else they have to offer. She gave us great pricing and multiple options that best fit our needs."
"Thank you so much for the 5 stars, Ulises! We truly appreciate your feedback and are always happy to help whenever you need us. "
Sue Ahmadi
September 25, 2026
"Call to get code for car insurance. Esmeralda was most helpful. I bought insurance for 2 cars with reasonable price. Thank you State Farm."
"Thank you for your 4-star rating—we really appreciate it! We’re so glad you were happy with your experience, and we’d love any feedback you might have to help us improve even further. "
Angelica Diaz
September 16, 2026
"Esmeralda was so great! She answered all my questions and find me the best option for me"
"Thanks so much for the amazing review, Angelica! We really appreciate your support here in Irving. Just reach out anytime if you need us - we’re here for you. "
Ivette Montecinos
August 23, 2026
"Clarissa was the best! Very knowledgeable and nice!"
"Thanks so much for the amazing review, Ivette! We really appreciate your support here in Irving. Just reach out anytime if you need us - we’re here for you. "
Carlos Romero
August 22, 2026
"First and foremost thank you Claire!! Finding insurance now in days is a hassle and expensive but thanks to claires transparency and guidance she made my experience easy and affordable. If your on the lookout for insurance visit Claire shes amazing!!"
"Carlos, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Roy Moreno and Team "
Luis Gomez
August 21, 2026
"Claire was extremely helpful with making the decision to switch companies easy. She explained all the coverages and amounts in ways that would make sense to the common person. She was also able to save me money by switching. Thankful she is the agent that I dealt with."
"Luis, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Arabelle G
August 21, 2026
"Claire was great with assisting me in getting a low rate my auto and home insurance, it was nice to have someone explain coverages and not make me feel dumb for asking questions about things i wasnt aware of. I will Be reaching out in the future for life insurance"
"Thank you for the 5-star review, Arabelle! We’re proud to serve the Irving community and truly appreciate your support. "
Esmeralda Meza
August 21, 2026
"I’m very happy with my experience at Roy Moreno State Farm Agency. The staff was welcoming, knowledgeable, and made sure I understood all my options. They were patient with all my questions and made the entire process smooth and simple. Highly recommend this agency for anyone looking for great customer service and a team that truly cares!"
"Thank you for the 5-star review, Esmeralda! We’re proud to serve the Irving community and truly appreciate your support. "
Jose Ayala
August 21, 2026
"Esmeralda was very helpful with getting my auto insurance quote. She explained everything clearly, answered all my questions, and made the whole process easy. She was very friendly, professional, and patient. I definitely recommend working with her!"
"Jose, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Irving. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Roy Moreno and Team "
Allie Garcia
August 21, 2026
"I had the most wonderful experience with Claire. She was incredibly helpful, professional and responsive throughout this entire process. She took the time to answer all my questions, explain all options, and made it stress free experience! I would definitely recommend Claire to anyone looking for someone trustworthy, knowledgeable and genuinely committed to helping her customers!"
"Allie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Irving. "
abood gaming
August 20, 2026
"Thank you Esmeralda for helping me get auto and renters insurance! You were very helpful and staff was amazing!"
"Hi abood, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
Naresh Kandhyanam
August 20, 2026
"It was good working with Roy Moreno regarding my Auto insurance. She was very cooperative and patience in explaining all the details."
"Thank you for the 5-star review, Naresh! We’re proud to serve the Irving community and truly appreciate your support. "
ian lackey
August 19, 2026
"Called state farm and Rosa helped me out with everything i needed."
"Hi ian, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
Claudia Hernandez
August 19, 2026
"Excelente atención de la señora Rosa Lackey muy amigable y atenta"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Irving. "
Mike Boyd
August 19, 2026
"Highly recommended!! Rosa was a great help."
"Mike, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Roy Moreno and Team "
Casa Quinceañera Boutique
August 19, 2026
"Rosa helped me with all my questions, excellent customer service, thank you"
"Hi Casa, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
Sherry Longenecker
August 4, 2026
"I can't say enough great things about my State Farm agent! They are knowledgeable, professional, and genuinely care about their clients. They always take the time to answer my questions, explain my coverage clearly, and make sure I have the protection that's right for me. Anytime I've needed assistance, they've been responsive, friendly, and efficient. It's reassuring to know I have someone I can trust looking out for my best interests. I highly recommend them to anyone looking for outstanding service and a truly fabulous insurance agent! Thank you Roy Moreno❤️"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
mya washington
July 7, 2026
"Esmeralda was the best I loved her she helped me so much and I’m so grateful that there’s actually people that take they’re time with me being so young and really breaks it down"
"mya, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Roy Moreno’s Team here in our Irving office. "
Rene' Muniz Jr.
June 30, 2026
"has been the best insurance company i've delt with. the their staff are very helpful with insurance knowledge and helping me understand the claim i submitted."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "