Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Jose Leon

Jose Leon

October 14, 2026

5 out of 5 rating by Jose Leon
"Tuve una llamada muy agradable con la agente Rosa Lackey. Me ayudó bastante a resolver un problema y fue muy cordial durante todo el proceso. La recomendaría para cualquier situación relacionada con el seguro. ¡Muchas gracias!"
We responded:
"Thank you so much for the 5-star rating, Jose! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Roy Moreno "
Profile photo of Alford Joseph

Alford Joseph

October 13, 2026

5 out of 5 rating by Alford Joseph
"I had a very pleasant agent ms. Emeralda setting up auto insurance coverage want to thank her for helping me."
We responded:
"Alford, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Irving insurance team! - Your State Farm Agent, Roy Moreno "
Profile photo of Azucena Ochoa

Azucena Ochoa

October 7, 2026

5 out of 5 rating by Azucena Ochoa
"Rosa y los de State Farm fueron muy amables"
We responded:
"Thank you so much for your kind review, Azucena!  If you need insurance assistance, we are just an email or call away! - Roy Moreno, your State Farm Agent   "
Profile photo of Danae Villarreal

Danae Villarreal

October 6, 2026

5 out of 5 rating by Danae Villarreal
"Ella me trato muy bien. Rosa es un buen elements para la compañia."
We responded:
"Hi Danae, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
Profile photo of Janice Carlock

Janice Carlock

October 1, 2026

5 out of 5 rating by Janice Carlock
"I was well taken care of and she was calm and relaxing to have worked with."
We responded:
"Janice, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Evelyn Aguirre

Evelyn Aguirre

September 25, 2026

5 out of 5 rating by Evelyn Aguirre
"Thank you Esmeralda for helping with our auto policy!! Very grateful for how smooth and easy the process was. She was very kind and knowledgeable about the policy coverages we needed, thank you for having consistent communication with us!"
We responded:
"Evelyn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Ulises Martinez

Ulises Martinez

September 25, 2026

5 out of 5 rating by Ulises Martinez
"I had a very easy and helpful experience, the staff was absolutely great. Esmeralda was very knowledgeable on the policy we were looking into, she gave extra information about everything else they have to offer. She gave us great pricing and multiple options that best fit our needs."
We responded:
"Thank you so much for the 5 stars, Ulises! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Sue Ahmadi

Sue Ahmadi

September 25, 2026

4 out of 5 rating by Sue Ahmadi
"Call to get code for car insurance. Esmeralda was most helpful. I bought insurance for 2 cars with reasonable price. Thank you State Farm."
We responded:
"Thank you for your 4-star rating—we really appreciate it! We’re so glad you were happy with your experience, and we’d love any feedback you might have to help us improve even further. "
Profile photo of Angelica Diaz

Angelica Diaz

September 16, 2026

5 out of 5 rating by Angelica Diaz
"Esmeralda was so great! She answered all my questions and find me the best option for me"
We responded:
"Thanks so much for the amazing review, Angelica! We really appreciate your support here in Irving. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Ivette Montecinos

Ivette Montecinos

August 23, 2026

5 out of 5 rating by Ivette Montecinos
"Clarissa was the best! Very knowledgeable and nice!"
We responded:
"Thanks so much for the amazing review, Ivette! We really appreciate your support here in Irving. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Carlos Romero

Carlos Romero

August 22, 2026

5 out of 5 rating by Carlos Romero
"First and foremost thank you Claire!! Finding insurance now in days is a hassle and expensive but thanks to claires transparency and guidance she made my experience easy and affordable. If your on the lookout for insurance visit Claire shes amazing!!"
We responded:
"Carlos, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Roy Moreno and Team "
Profile photo of Luis Gomez

Luis Gomez

August 21, 2026

5 out of 5 rating by Luis Gomez
"Claire was extremely helpful with making the decision to switch companies easy. She explained all the coverages and amounts in ways that would make sense to the common person. She was also able to save me money by switching. Thankful she is the agent that I dealt with."
We responded:
"Luis, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Arabelle G

Arabelle G

August 21, 2026

5 out of 5 rating by Arabelle G
"Claire was great with assisting me in getting a low rate my auto and home insurance, it was nice to have someone explain coverages and not make me feel dumb for asking questions about things i wasnt aware of. I will Be reaching out in the future for life insurance"
We responded:
"Thank you for the 5-star review, Arabelle! We’re proud to serve the Irving community and truly appreciate your support. "
Profile photo of Esmeralda Meza

Esmeralda Meza

August 21, 2026

5 out of 5 rating by Esmeralda Meza
"I’m very happy with my experience at Roy Moreno State Farm Agency. The staff was welcoming, knowledgeable, and made sure I understood all my options. They were patient with all my questions and made the entire process smooth and simple. Highly recommend this agency for anyone looking for great customer service and a team that truly cares!"
We responded:
"Thank you for the 5-star review, Esmeralda! We’re proud to serve the Irving community and truly appreciate your support. "
Profile photo of Jose Ayala

Jose Ayala

August 21, 2026

5 out of 5 rating by Jose Ayala
"Esmeralda was very helpful with getting my auto insurance quote. She explained everything clearly, answered all my questions, and made the whole process easy. She was very friendly, professional, and patient. I definitely recommend working with her!"
We responded:
"Jose, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Irving. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Roy Moreno and Team "
Profile photo of Allie Garcia

Allie Garcia

August 21, 2026

5 out of 5 rating by Allie Garcia
"I had the most wonderful experience with Claire. She was incredibly helpful, professional and responsive throughout this entire process. She took the time to answer all my questions, explain all options, and made it stress free experience! I would definitely recommend Claire to anyone looking for someone trustworthy, knowledgeable and genuinely committed to helping her customers!"
We responded:
"Allie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Irving. "
Profile photo of abood gaming

abood gaming

August 20, 2026

5 out of 5 rating by abood gaming
"Thank you Esmeralda for helping me get auto and renters insurance! You were very helpful and staff was amazing!"
We responded:
"Hi abood, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
Profile photo of Naresh Kandhyanam

Naresh Kandhyanam

August 20, 2026

5 out of 5 rating by Naresh Kandhyanam
"It was good working with Roy Moreno regarding my Auto insurance. She was very cooperative and patience in explaining all the details."
We responded:
"Thank you for the 5-star review, Naresh! We’re proud to serve the Irving community and truly appreciate your support. "
Profile photo of ian lackey

ian lackey

August 19, 2026

5 out of 5 rating by ian lackey
"Called state farm and Rosa helped me out with everything i needed."
We responded:
"Hi ian, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
Profile photo of Claudia Hernandez

Claudia Hernandez

August 19, 2026

5 out of 5 rating by Claudia Hernandez
"Excelente atención de la señora Rosa Lackey muy amigable y atenta"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Irving. "
Profile photo of Mike Boyd

Mike Boyd

August 19, 2026

5 out of 5 rating by Mike Boyd
"Highly recommended!! Rosa was a great help."
We responded:
"Mike, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Roy Moreno and Team "
Profile photo of Casa Quinceañera Boutique

Casa Quinceañera Boutique

August 19, 2026

5 out of 5 rating by Casa Quinceañera Boutique
"Rosa helped me with all my questions, excellent customer service, thank you"
We responded:
"Hi Casa, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Roy Moreno, Your State Farm Agent "
Profile photo of Sherry Longenecker

Sherry Longenecker

August 4, 2026

5 out of 5 rating by Sherry Longenecker
"I can't say enough great things about my State Farm agent! They are knowledgeable, professional, and genuinely care about their clients. They always take the time to answer my questions, explain my coverage clearly, and make sure I have the protection that's right for me. Anytime I've needed assistance, they've been responsive, friendly, and efficient. It's reassuring to know I have someone I can trust looking out for my best interests. I highly recommend them to anyone looking for outstanding service and a truly fabulous insurance agent! Thank you Roy Moreno❤️"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of mya washington

mya washington

July 7, 2026

5 out of 5 rating by mya washington
"Esmeralda was the best I loved her she helped me so much and I’m so grateful that there’s actually people that take they’re time with me being so young and really breaks it down"
We responded:
"mya, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Roy Moreno’s Team here in our Irving office. "
Profile photo of Rene' Muniz Jr.

Rene' Muniz Jr.

June 30, 2026

5 out of 5 rating by Rene' Muniz Jr.
"has been the best insurance company i've delt with. the their staff are very helpful with insurance knowledge and helping me understand the claim i submitted."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "